BrokerBay

BrokerBay

REcolorado Professionals
  • BrokerBay Overview
  • Launch Timeline
  • FAQs
  • Training & Resources

BrokerBay Full-Service Showing Solution

REcolorado and BrokerBay have formed a partnership that will make the full suite of BrokerBay products available to REcolorado customers. Through its intuitive platform, BrokerBay intelligently connects administrators, agents, brokerages, teams, and clients on a cloud-based, lightning-fast, user-friendly interface.

Brokers gain robust showing settings and customization, advanced communication features, and a modern MLS booking experience. Brokerages gain advanced admin controls, internal announcement tools, listing intranet, and modern reporting. These features and more are included in the BrokerBay showing ecosystem as part of an REcolorado subscription. Plus, BrokerBay seamlessly integrates with REcolorado Matrix, the REcolorado App, and your electronic lockbox system, meaning you can easily manage showings anywhere, anytime, using tools you already use.

BrokerBay Launch Timeline

BrokerBay Launch Timeline

Now: Get Excited!

Look for updates in Weekly News and the REcolorado Professionals blog. We'll highlight many of the fabulous features in the BrokerBay showing ecosystem designed to streamline workflows and empower agents.

Summer 2021: Ask if Your Office is Registered

Let your managing broker know you want to use BrokerBay. They'll need to submit information to register your office in advance with BrokerBay - this ensures you're on the onboarding list.

Once registered, you can learn more about how your office will use BrokerBay. Attend a sneak peek session, customized for your office by an REcolorado Business Relationship Manager.

Fall 2021: Onboarding your Office

Closer to launch, REcolorado and BrokerBay will follow up to start the onboarding process with your office. Learn how your office will use the powerful features, like the admin dashboard and listing intranet, to simplify showing management. Onboarding will happen office by office.

Fall 2021: Configure Your Listings

Prepare your listings for showings! All active listings will be added to BrokerBay so you can configure showing settings ahead the switch. That way, you'll be ready to accept showings as soon as your office launches BrokerBay.

Fall 2021: Schedule Showings

You'll see the BrokerBay button on listings in REcolorado Matrix and the REcolorado App this fall as offices complete the onboarding process. On you office's launch date, the BrokerBay button will go live on all your listings. Other brokers can request showings on your listing, and you can easily schedule showings on listings using BrokerBay from Matrix and the REcolorado App.

Ongoing: Stay up to Speed!

BrokerBay is continually offering enhancements to help you be even more efficient. Keep watching your inbox for features and tips. Register for an REcolorado training class for an in-depth lesson, plus find useful videos and guides in the Training & Resources tab above (coming soon!). REcolorado Customer Care is available to answer your questions and offer support as you use BrokerBay.

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BrokerBay FAQs

What is BrokerBay?

BrokerBay is an advanced showing management ecosystem that helps brokerages, agents, and teams streamline showings on their listings.

As a broker, what can I do with BrokerBay?

BrokerBay offers a full, robust showing service solution with advanced technologies. With BrokerBay you can schedule and arrange showings – in person and interactive 3D Virtual showing tours, register offers and submit documents, verify agents, manage property notifications, and more.

Will I be able to collaborate with my team using BrokerBay?

Yes. BrokerBay is built for teams of any size to coordinate and collaborate on listings, showings, offers, and more.

As a Managing Broker/Participant how will I use BrokerBay?

Managing Brokers/Participants will have access to the BrokerBay brokerage dashboard advanced admin queue where brokerage staff, and team admins can audit almost anything that happens on showings on behalf of the entire office.

When will BrokerBay be available for me to use?

The BrokerBay and REcolorado teams are making launch preparations. We expect it to be available this fall. Ahead of launch, we will conduct sneak peaks, demos, and trainings so you can hit the ground running.

How much will BrokerBay cost?

BrokerBay's showing ecosystem, which includes the web-based platform and mobile app, is available as part of an REcolorado subscription. All of the features listed on the BrokerBay overview are included. Support and training will be provided at no cost by REcolorado's friendly and helpful Customer Care and Training teams. For offices or individuals who wish to manage showings by phone, the BrokerBay Live Appointment Desk is available at competitive pricing. Offices may sign up the entire brokerage for $8 per Active listing per month. Individuals, whose office did not sign up at the brokerage level, can sign up for $20 per month.

How will I access BrokerBay once it is available?

You will be able to access BrokerBay from your CONNECT dashboard or from listings in REcolorado Matrix and the REcolorado App. As offices complete onboarding, you’ll see the BrokerBay icon on listings in REcolorado Matrix and the REcolorado App for all listings configured with BrokerBay.

When will I learn about BrokerBay?

As we get closer to launch, we will offer a variety of opportunities for you to learn more about BrokerBay. Ahead of launch, we will hold sneak peaks and product demos throughout REcolorado’s service area. You will get access to training resources during office onboarding so you can learn how to configure your listings and use the system.

If I use BrokerBay, will I have to change lockbox systems? Will my electronic lockbox integrate with BrokerBay?

BrokerBay has a very strong integration with SentriLock, as well as Supra and MasterLock. BrokerBay is integrated with SentriLock, making it easy for agents to assign lockboxes and codes. Agents won’t have to use multiple systems to manage showings and lockboxes because it is controlled using BrokerBay. To obtain an electronic lockbox, reach out to your local REALTOR association.

Does BrokerBay have a mobile app?

Yes, BrokerBay has an iOS and Android mobile app where agents can book and manage showings.

Does BrokerBay include an appointment/call center?

BrokerBay is designed to be so user-friendly and intuitive that brokers can easily schedule appointments online without the need for an appointment center. BrokerBay will be accessible from your CONNECT dashboard and you can schedule showings directly from REcolorado Matrix and the REcolorado App. Additionally, the BrokerBay mobile app will allow you to manage and request showings on the go or if an internet connection is not available. BrokerBay also features a powerful admin dashboard. Depending on your office set up, an office admin or teammate can easily manage showings on your behalf. Both offices and individuals will have the option of working with BrokerBay to receive appointment center services if needed through the Live Appointment Desk directly from BrokerBay.

Can I enter showing instructions in BrokerBay?

Just as with ShowingTime today, showing instructions entered into BrokerBay do not sync back to Matrix. You may enter showing instructions in Matrix during listing input if you’d like to add specific instructions to your listing in REcolorado Matrix.

As a buyer’s agent, will I have to track showings in two systems?

Showing services are determined by the listing broker. From Matrix, a buyer's agent can easily connect to the showing service for an individual listing to schedule a showing. As a general best practice, add showings to your personal calendar. BrokerBay offers calendar integrations with Google, Outlook, and iCalendar to simply keep track of scheduled showings. Easily access both BrokerBay and ShowingTime from your REcolorado CONNECT dashboard to manage showings as needed.

Who will I call for support?

BrokerBay will be supported by REcolorado's friendly and helpful Customer Care team. Offices will work with BrokerBay onboarding specialists as they set up their office on the BrokerBay platform. You will be able to call REcolorado Customer Care for support and answers to your questions about using BrokerBay. The Live Appointment Desk is provided by BrokerBay for offices and individual agents who choose to use that service. See "Who Do I Call?"

Where will I go for training?

After launch, REcolorado's Training team will provide live training courses for BrokerBay. Additional recorded webinars and training videos will be available. Please visit the Training Resources tab above for access to online training resources.

BrokerBay Training & Resources

BrokerBay Training & Resources

BrokerBay Showing Management System Overview

REcolorado’s partnership with BrokerBay makes the full BrokerBay showing management ecosystem available to all REcolorado customers. Through its intuitive platform, BrokerBay intelligently connects administrators, agents, brokerages, teams, and clients on a cloud-based, lightning fast, user-friendly interface. Brokers gain robust showing settings and customization, advanced communication features, and a modern MLS booking experience. Brokerages gain advanced admin controls, internal announcement tools, listing intranet, and modern reporting.

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BrokerBay Optional Live Appointment Desk

BrokerBay Optional Live Appointment Desk

BrokerBay’s showing management ecosystem is userfriendly and intuitive, with a robust agent dashboard to let you work efficiently and a powerful app to manage showings on the go. Some brokers may wish to use the optional Live Appointment Desk, available through BrokerBay, which allows brokers to call a phone number to schedule showings.

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